Ben vs. Turbo Tax
- 03_Joylee Ann Quiambao: Thank you for contacting Intuit TurboTax Technical Department. Please give me a moment while I read on your concern.
- Benjamin Ingman: ok
- Benjamin Ingman: i need to speak to one of your agents, alfred tamayo
- 03_Joylee Ann Quiambao: Let me make sure I understand your concern. The way I understand it you want to speak one of our agents
- Is that correct?
- If yes, I would like to inform you that we do have tools in transferring our customers
- Benjamin Ingman: yes
- Benjamin Ingman: please transfer me to alfred
- 03_Joylee Ann Quiambao: I would like to inform you that we do have tools in transferring our customers
- Benjamin Ingman: good, please transfer me to alfred tamayo
- 03_Joylee Ann Quiambao: May I know your issue?
- Benjamin Ingman: the issue is complex, and alfred knows the background
- 03_Joylee Ann Quiambao: I would like to inform you that we do have tools in transferring our customers
- Benjamin Ingman: that's great, transfer me to ALFRED TAMAYO
- 03_Joylee Ann Quiambao: would like to inform you that we do have tools in transferring our customers
- 03_Joylee Ann Quiambao: I apologize for the inconvenience.
- Benjamin Ingman: that's ok
- 03_Joylee Ann Quiambao: May I know your issue benjamin?
- Benjamin Ingman: I would like to be transferred to ALFRED TAMAYO, one of your agents, I am aware that you have the technology to do this, so please do so
- Benjamin Ingman: is this possible??
- 03_Joylee Ann Quiambao: I apologize for the inconvenience. As much as I want we do not have a tool in transferring customers to other agents
- 03_Joylee Ann Quiambao: It is impossible.
- 03_Joylee Ann Quiambao: I apologize for the inconvenience
- Benjamin Ingman: so you do NOT have the ability to transfer me to alfred tamayo
- 03_Joylee Ann Quiambao: I do not have
- Benjamin Ingman: ok thanks for your time.
- 03_Joylee Ann Quiambao: Okay
